This consumer education module is designed to provide consumers of mental health services with the skills necessary to participate in the development and delivery of services. The module is intended for use by both the mental health practitioner or consumer advocate and the mentally disabled individual. One preliminary unit and seven activities, designed to be given in three to five two-hour sessions, are presented to enable the consumer to participate in the Individualized Service Plan (ISP) process. (The ISP is both a design for services as well as the mechanism linking persons who are mentally retarded with that combination of services which will enable them to live in the community with a progressively decreasing number of life-long services.) The seven activities require students to read their plans; assess their needs; understand the steps of the process; voice their goals, needs, and strengths in a planning interview; learn to understand and use various forms and records; and learn the parts of and how to act at an ISP meeting. (Appendixes contain an overview of the ISP process and information on ISP meetings, client involvement, and the identification of needs areas. (MN)