This study examines the use of online bibliographic retrieval systems in a selected number of science and technology libraries chosen for their leadership reputation; it is limited to the use of online systems operated by a library staff member. Participating libraries included 12 academic, one government, and 10 research or institutional libraries in the areas of science and technology. The following issues are discussed: problems of initiation and administration to include procurement, equipment, accounting and centralization; publicity and user education; charges; analyst training and background; and organizational and broader implications. (RAA)