This collection of 32 reports presents information on a variety of dial access systems and addresses such specific issues as programming, promotion, evaluation, and community involvement. Individual reports discuss a public library's dial access service, a tape library of financial information, information services in child care, a teacher training demonstration project, adult and continuing education, cost-effectiveness, campus information centers, recorded health and medical information, health education resources for physicians and consumers, and telephone access to audio cartridges. (CMV)