The project described in this final report was designed to test and evaluate the impact of two-way cable television (CTV) on the delivery of public services to senior citizens in Reading, Pennsylvania. The experimental design, evaluative framework, and costs of establishing the system are presented, as well as the results of a before-and-after interview survey of elderly persons in the community. Effects of this project are described in the areas of knowledge about public services, involvement in political processes, and participation in social and community activities. Findings indicate that public uses of two-way CTV can serve important community purposes at a relatively low cost. The results of this study are intended to be of value to public officials in formulating telecommunications policy, to administrators of service delivery organizations, and to researchers concerned with the use of communication technologies in urban settings. (CMV)