A survey of students graduated from Grand Valley State Colleges (GVSC) in the spring of 1974 was conducted to determine students' reactions to various offices and processes such as registration and counseling. Students were asked to rate 19 offices and services on an "excellent" to "poor" scale, to indicate if they had had no contact with the service, and to make individual comments to each service area. The analysis shows that GVSC earned high marks in the area of instruction, library, campus police, health service and financial aids, and its special services such as day-care, bookstore, campus ministry and veteran's affairs. The food service earned lowest marks, but comments by the former students indicated that they were aware of corrective efforts being undertaken by the Colleges. Comments by the students indicate that problems do exist in the areas of records, counseling, placement, academic advising, housing, orientation and registration. (Author/SPG)