This manual was developed to formalize Inglewood Public Library's existing policies and programs regarding library services to the Spanish speaking, and to define future program goals. The introduction discusses why such services have been initiated, why the manual was developed, and the potential benefits the manual has for library administrators, professional staff, and library school students. Chapter 2 enumerates the objectives, goals, and activities for administering the program and its resources and services. Chapter 3 discusses the functions of the program, its organizational structure within the library, and lists staff position descriptions and duties. Chapter 4 discusses the selection and acquisition, cataloging and processing, collection maintenance, and circulation of the library's print and nonprint collections. Chapter 5 describes publicity programs, reference services, and recreational, cultural, and educational programs; sample flyers and announcements are included. Various methods for determining the effectiveness of the library's services and programs for the Spanish speaking are contained in Chapter 6. Future plans with regard to collection development, services, and programs conclude the report. (JPF)