Aspects of library accessibility to users were discussed at this meeting of the Association of Research Libraries (ARL). Presentations by the nine speakers are reproduced in this report: (1) Richard Boss, Princeton University Library, "Overview"; (2) Hugh Atkinson, University of Illinois Library, "Decentralized Circulation"; (3) Richard DeGennaro, University of Pennsylvania Library, "Duplication and Replacement"; (4) Richard Dougherty, University of California Library, Berkeley, "Documents Delivery"; (5) James Skipper, Research Libraries Group, "Interlibrary Loan"; (6) Francis Spreitzer, University of Southern California, "Microforms"; (7) Anne W. LeClercq, "Non-Print"; (8) Virginia Sherwood, University of California, San Diego, "Library Instruction"; and (9) Dr. Mark Curtis,"Library Users Weren't Born That Way" (Keynote Address). The minutes of the ARL business meeting are included. Appendices contain lists of ARL officers, members of the Board of Directors, ARL committes and task forces, organizational members of ARL, and the auditor's report. (JAB)