This manual is a guide for the training supervisor, specialist, or other official who has to plan, develop, and carry through a training program for improving the effectiveness of the employee development program, particularly in a governmental department of highways. The content is in three chapters: (1) Identifying Training Needs briefly discusses the process for identifying training needs, summarizes what to observe and study as clues to possible training needs (need indicators), and in detail, discusses several data gathering methods for need determination: interviews, questionnaires, records and reports analysis, tests, group problem analysis by line supervisors, and job analysis and performance review; (2) Meeting Training Needs briefly discusses the available methods and resources for meeting needs and the major steps involved in planning and conducting a training program; and (3) Evaluation discusses the nature, meaning, and purpose of evaluation, standards, and seven major steps in evaluation. The last thirty pages of this manual contain charts, samples, and descriptions illustrating plans and methods for evaluating the scope and goals of the overall program; organization and administration of training; the training process itself; and the results of training. (EM)