This resource manual presents guidelines and effective techniques for people who want to acquire group facilitation skills. It is a valuable resource for anyone planning or presenting a workshop; trainers or teachers interested in innovative classroom techniques; and anyone involved in a group as leader, facilitator, or participant. The manual contains a discussion of the values, dynamics, and common sense behind group process. It includes information on such things as how to plan a workshop, sample agendas, how to get a meeting started on the right track, group process, communication and group dynamics, how to deal with conflicts in groups, crisis intervention, and creative problem solving. In addition, a long chapter discusses how to handle common problems that occur in groups. Specialized terms are defined in a glossary. Sample agendas, and a list of sources are also included. (KC)