This model, which provides tried and proven concepts and principles and which can be adapted to a health facilities services delivery system, is designed to assist the professional in planning for patient and family education and may be used with any illness regardless of its etiology or chronicity. The model presents a step-by-step procedure, representing a comprehensive and interdisciplinary approach to analyzing educational needs of patients in a variety of settings. Each of the following steps is discussed in a separate section: (1) Identify the educational needs of patient and family, (2) establish educational goals for patient and family, (3) select appropriate educational methods, (4) carry out the educational program, and (5) evaluate patient and family education. A flow chart and an outline of the model steps are included. (SH)