A transactional system is the routine method for carrying out certain processes. This paper describes how a transactional system can be developed and operated for an office that has no computer support. The model is an Office of Institutional Research (OIR). The OIR manual (noncomputer supported) transactional system at Texas Southern University was developed to improve the internal management of the office. The office's major activities are monitored from initiation to completion through the three basic processes: coding, filing, and routing. The model is adaptable to almost any small office situation. It forces the user to spend a great deal of time logically analyzing the operations of his office and planning procedures designed to improve efficiency. (JMF)