During Phase I of a conference for personnel of small and medium sized public libraries, participants were expected to acquire skills in: (1) design and execution of community analysis; (2) evaluation of library resources and services; and (3) development and implementation of programs to satisfy community needs. In Phase II, participants were expected to apply those skills in their own communities, and in Phase III, participants gathered together an additional time to discuss possible changes of strategy. This report summarizes the results of each phase of the program, and the appendixes provide copies of agendas, evaluation reports, and newsletters. (EMH)