The first section of this report defines and discusses the concept of productivity in education, reviews methods used to identify community college outputs and conversion factors, and reviews possible approaches to productivity management. The second section describes the step-by-step procedure used by the Dallas County Community College District (DCCCD), a multi-campus district, to identify ways of obtaining the greatest return on the investment of the educational dollar. The methods used at DCCCD were designed to emphasize resource efficiency while maintaining, if not improving, effectiveness. The eight steps used at DCCCD include the following: (1) making college personnel aware of the need for improvement and researching recognized methods of improving productivity; (2) establishing a group on campus to assume a leadership role and to identify major goals; (3) identifying specific problem areas; (4) identifying measures which had the potential of increasing productivity; (5) evaluating the identified measures; (6) implementing or rejecting the identified measures; (7) monitoring gains or losses in terms of dollars and effects on service; and (8) establishing a reward system to provide incentives to maintain the system on both an individual and collective basis. (DC)