Reported is a study of the administration of special education service delivery programs in five randomly selected Connecticut towns. The study was intended to provide background information necessary for state legislative decisions, and it focused on the process of the identification, prescription, planning, placement, evaluation, and followup of exceptional children by the Planning and Placement Teams (PPT) within each school system. A description of the research design points out strengths and limitations of the case study approach, and lists questions asked of parents, teachers, and administrators. Case study reports on each town consist of a basic profile of the town's size and special education program; a description of the administration of service delivery (including goal setting, supervision, and communication with staff and parents); and an examination of the PPT process. Seven major conclusions of the study are summarized such as that the methods used and the comparability of student records varied widely; that monitoring, review, and followup activities were the weakest area in all systems; and that parental awareness and understanding of their child's exceptionality was minimal. (LS)