The School Personnel Utilization Project developed a series of modules to assist personnel in building the necessary skills for the development of organizational change strategies and collaborative, collegial educational problem solving capabilities. This specific module focuses on approaches to the enhancement of communication patterns within schools and school districts, and between districts and state/federal agencies concerned with education. It contains four components: (1) an overview and guide to the use of the training module; (2) a monograph on communication and change in schools; (3) instructions and exercises for use with audio modular instructional packets on the basis elements of the communication process and on the helper-helpee relationship. A series of instructional objectives and suggested approaches to the use of the materials is also provided. (Author/DGC)