ERIC Number: ED097029
Record Type: RIE
Publication Date: 1974
Pages: 208
Abstractor: N/A
ISBN: N/A
ISSN: N/A
EISSN: N/A
Available Date: N/A
Measuring the Quality of Library Service: A Handbook.
Beeler, M. G. Fancher; And Others
This handbook represents a first attempt to provide library practitioners with practical guidance and tools for measuring the quality of library service. Excerpts from a wide range of literature provide a creative approach to understanding the needs of potential users. A variety of actual instruments for measuring the effectiveness of service and for determining community needs are included, along with specific recommendations for action taken from completed studies. (Author/PF)
Descriptors: Evaluation Criteria, Evaluation Methods, Information Needs, Library Services, Questionnaires, Use Studies
Scarecrow Press, Inc., 52 Liberty Street, P. O. Box 656, Metuchen, New Jersey 08840 ($6.50)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A
