A two-stage project generated and tested a problem-solving linkage model of dissemination and utilization (DU) processes. The first phase involved the analysis of the DU activities of four Federal agency units in order to produce the model. The overall DU process was conceptualized as a dialogue between users with information needs and suppliers who provided the required information. The basic model created consisted of six function sets: 1) user self-servicing; 2) need processing; 3) solution building; 4) solution processing; 5) microsystem building; and 6) macrosystem building. Phase II of the project involved the application of the model to an applied research and development organization to determine if it would: 1) promote understanding of the perceptions of the DU process held by members of the organization, and 2) help predict the internal behavior of and applied contributions made by the organization. The model did accurately describe the activities of the organization and helped the organization's researchers conduct attitudinal self-assessments. It was concluded that the model assisted the researchers to see their own activities in model terms and it was recommended that additional research study the model's utility to user groups. (LB)