This pamphlet brings together information about the service-learning model, offers sequential steps that colleges and universities can take to implement or expand public-need-based learning, and itemizes some tools for program management. Steps to develop a public-need-based-service learning program consider the development of conceptual clarity, administration of programs from college or university base, necessary elements of negotiation with community groups or public agencies, conduct of the program, and follow-up. Related documents are HE 004 967 and HE 004 966. (MJM)