The Federal Communications Commission (FCC) has incorporated several allowances in its regulations pertaining to cable television. Some of these enable citizen groups and communities to intervene in the cable franchise after the final issuance in order to correct deficiencies in the franchising process and the administration of the franchise. Basically these rights of intervention stem from the rules pertaining to the certificate of compliance that each cable system must secure before transmitting signals. Community groups have 30 days to voice objections to the granting of the certificate, and it is to their benefit to be well advised of the text of the applicant's certificate long before it is actually submitted to the FCC. In addition, the FCC has made waiver provisions in the rules through which it can tighten or relax regulations in light of individual cases. This paper outlines the various procedures that citizens have to remedy complaints against the cable system operator. (MC)