A guide to encourage all concerned personnel to develop and improve resources and skills that will improve their service to the elderly who receive public assistance is presented. The guide contains seven teaching units, each containing an outline of content to be taught. These basic elements are emphasized: training process, training media, training methods, and training techniques. Unit titles are: (1) aging: definitions, concepts, and attitudes; (2) the older American; (3) the aging process; (4) health and illness; (5) the agency and the elderly client; (6) services for the aging and aged; and (7) community resources. (CK)