Two questions arise in regard to the computer-based humanities reference services: (1) What knowledge, abilities, and attitudes should the information specialist or librarian in the university library have in order to aid users in fully exploiting the innovative humanities information handling processes? (2) To what extent do users in the university library require direct assistance in using the services? This study aimed to determine answers to these questions in regard to seven of these services. The following subsystems were analyzed in an attempt to ascertain the knowledge, abilities, and attitudes that are or will be required for most effective use of the data bases: (1) index language, (2) indexing policy and practice in updating and maintaining the file, (3) interaction between the system and the users, (4) conceptualization of searching strategies, (5) manipulation of the search, and (6) evaluation of the service cost-performance-benefits. Implications for further study in four areas were derived from, or born out, by this study: (1) in-service and continuing education programs for librarians, (2) library education, (3) needed research on humanities services, and (4) the role of the university library and librarians in regard to the services. (Author/NH)