East St. Louis is a good example of a community that was not providing library service to all of its citizens. The public library was most anxious to close this service gap. To do so, however, required a two phased approach. What was first needed was a basic survey of the East St. Louis Public Library, its collection, staff and services. Based on that information, recommendations for expanding the services to the unserved in East St. Louis could then be formulated. This is an accurate report of services being provided by the East St. Louis Public Library. The study is constructively critical and makes realistic recommendations. As a result, a three year project is now under way which offers a realistic and unique opportunity for the East St. Louis Public Library to work towards achieving the goal of good library service for all its citizens. (Author/NH)