The author examines popular and research literature related to the factors and practices that influence the attitudes of classified school employees toward their work, their work environment, and the people with whom they interact. Specific topics covered are (1) factors for improving worker motivation and morale; (2) satisfaction with the work activities; (3) worker reactions to authority and supervisory activities; (4) employee attitudes toward school district policies and administrative plans including performance evaluation, salary and fringe benefit plans, and communications; and (5) employee relations with other persons, especially with their fellow members in employee organizations. (RA)