This symposium focuses on training programs for managers of department stores, multiple shops, supermarkets and self-service stores, and small independent shops. The authors of each of the four sections in the publication have had experience in training managers in the retail trade. For conceptual and managerial aspects of the manager's job, external courses shared with managers of different organizations provide the required training. For the technical aspects of the job, more external courses and seminars that are designed specifically for the retail trade are needed. Internal training and development programs are essential, with management by objectives being particularly suitable for retail trade organizations. Appendixes present the following: (1) outlines of three- and two-day courses for branch managers held by Fine Fare Ltd; (2) a syllabus for a modern management course for store managers of the Deutscher Supermarket; (3) a flow-chart of the Development of Effective Managers; (4) a diagrammatic analysis of a decision-making process; (5) a modern management seminar program; (6) the syllabus of a small independent retailer's course offered by the London College for the Distributive Trades; (7) an assistant sales managers' development program; (8) managers as trainers (9) job definition and responsibilities of Training Research Unit Co-ordinator; and (10) and (11) the old and new organization chart of Murray's (High Wycombe) Ltd. (DB)