First-level supervisors from a cross section of business and industrial organizations provided evaluative and descriptive information about the immediate work group which each supervised. From this information, a model was built depicting first-level supervisory perceptions of behaviors which lead to work unit effectiveness. This model was compared with a model based upon higher level managers' perceptions of what leads to first-level unit effectiveness. There was an overwhelming importance of production emphasis by both groups, but supervisors were more concerned with immediate or short-run variations in performance, while managers were concerned with total or long-run performance. Supervisors' criteria of organizational effectiveness appear generally reflective of managerial perceptions and goals, and the four dimensions of the managerial model can be found in the supervisory model. Managers tend to view human relations dimensions as important in themselves, while supervisors view these dimensions as important only as a means to the economic performance dimensions. (Author/MT)