The problem of user education is the central theme of the Fourth Triennial Meeting of International Association of Technological University Libraries. The papers presented are supplemented with references, and with a verbatim question and answer section. The eleven papers are: (1) Information Services in Academic Libraries by M. B. Line, (2) Educating the Students as Library Users in Hungarian Technical Universities by K. Heberger and J. Balazs, (3) Use of Hamburg University Library Catalogues by Students by G. Schoch, (4) Some Effects of the 'Science of Science' on the Education of the Library User in the D.D.R. by D. Schmidmaier, (5) Experience in Educating the User at the NLL by A. G. Myatt, (6) Cooperation Between Libraries in Organizing Discipline Oriented Instruction by M. W. Hill, (7) The Library as an Academic Department by A. J. Evans, (8) Survey of Non-Users of a Technological University Library by J. Lubans, (9) Evaluation of Student Response to a Library Instruction Trials Programme Using Audiovisual Aids by H. A. Chesshyre and P. J. Hills, (10) Production of Video-tapes for Library Instruction - an Account of Experience at Brunel University by R. W. P. Wyatt, (11) The Future of Information Provision by D. J. Hillman. (MF)