This booklet sets out the recommendations for the training of clerks in firms within the scope of the Engineering Industry Training Board and is written for the use of managers, training officers and clerical supervisors. Recommendations are primarily for new entrants to clerical jobs. They cover the areas of: induction; basic training--including background to commerce and industry, introduction to office systems, writing and speaking, calculations fo r the office, basic clerical operations, and introduction to office equipment; objective training; training methods; further education, and minimum training requirements. Appendixes include a basic training course for clerks, a job analysis sheet, a sample page for a log book, certificate in office studies examinations, examples of job specifications and training programs, and a list of members of working parties and consultants. (NL)