The focus of this study was derived from staggering attrition rates that it calls centers year over year. At times call centers post-COVID-19 pandemic saw attrition rates fluctuating between 30%-50%. With any job there are challenges that are faced. These attrition rates stand 28%-40% higher than the United States 2023 national attrition rates of…

This laboratory experiment offers a research-style experience designed for senior undergraduate students in a multidisciplinary laboratory setting. The experiment focuses on the synthesis, characterization, and application of a cation-exchange membrane made of COF-SO[subscript 3]Na/PAN for ion separation. By participating in this practical…

There is an essential concept in Taoist wisdom called Wu Wei. The term is Lao Zi's advice aimed at understanding the limits of human behavior as a leader to face various possibilities. This leadership concept has similarities and differences with Platonic teachings called Philosophers King, which has often become an ideal standard for leadership…

Purpose: This qualitative study examined the motivations of student veterans to pursue a master's degree in rehabilitation counseling (RC), the reasons veterans chose RC over other helping professions, and the career plans of student veterans using a master's degree in RC. Method: Given the unique perspective of the participants, the study…

NewsWise is an award-winning news-literacy programme aimed at children aged 7 to 11. NewsWise created family workshops that were designed to support children aged 10 to 11 in Birmingham and the West Midlands to develop their ability to critically analyse online media and news and develop resilience to mis- and disinformation. Running between…

This publication provides a summary of the outcomes of apprentices and trainees who completed an apprenticeship or traineeship during 2020. The figures are derived from the 2021 National Student Outcomes Survey. Information is presented on apprentices' and trainees' reasons for training, their employment outcomes, further study outcomes and…

Researchers assessed the longitudinal impacts of a master-level, race-based counseling course with White, graduate-level counseling students (N = 35) over a 5-year period. Impacts were assessed through interview and written data, as well as with the "White Racial Consciousness Development Scale-Revised" (Claney & Parker, 1989; Lee…

Paraeducators in the United States are often paired with students with disabilities who have experienced trauma, but paraeducators may not be adequately knowledgeable about behavioral impacts of trauma. A review of all states and the District of Columbia in the United States found that no specific jurisdiction has required trauma education for…

Purpose: This review aimed to evaluate the utility of high-intensity interval training (HIIT) programs integrated into physical education classes. Method: Searches of electronic databases from January 2008 to March 2020. Inclusion criteria: Applied to adolescents aged 10-19 years; applied in school settings; reported results on physical fitness,…

Virtual reality (VR) simulation training for helicopter search and rescues (SAR) hoist operators is very uncommon in comparison to the availability of pilot simulation training. SAR hoist operators control winch systems for hoisting objects or people during helicopter flight. Using a rear crew helicopter VR training simulator we sought to quantify…

Art materials created by and used within cultures with implicit racial bias can exemplify and perpetuate that bias. An art material named for skin color perpetuates the normalization and prioritization of one skin color. This viewpoint details how one White art therapist educator dealt with a sand-colored paint labeled "flesh," which…

Background: From a sports perspective, pedagogical researchers have suggested questioning is an effective instructional tool and pedagogical strategy for developing critical thinking, problem-solving and decision-making skills. Questions enable coaches to contextualise athlete learning by encouraging and guiding them to identify and explore…

This study examined counselling self-efficacy (CSE) between international counselling students and domestic counselling students. Data were collected from 179 participants. Analysis of the data suggested similar levels of CSE scores between domestic and international counselling students, and between school counselling students and other…

When thinking about Olympic winter sports and watching events on television, people mostly focus on events where the chances of success are high for fellow-countrymen. For example, in the Netherlands speed skating is considered the main winter sports event. But with Kimberley Bos there is now also a Dutch medal candidate for the Winter Olympics…

Purpose: Many higher education institutions have not invested in leadership succession planning despite suggestions for such action. In this article, the authors discuss the relevance of succession planning to the senior levels of leadership in higher education institutions, proposing that the role of succession planning and accompanying…