Over the past three years, Jobs for the Future (JFF) has been supporting a community of more than 100 U.S. community colleges (CCs) and over 25 nonprofit organizations (NPOs) worldwide implementing the Google IT Support Professional Certificate training program. During this engagement, JFF has gathered valuable insights about best practices in…

Parents are important to the success of the one-to-one computing programs that are becoming more commonplace in secondary classrooms. Parents' opinions can influence the success of these programs or doom them to failure; however, little is known regarding parents' attitudes about these programs. To understand parental attitudes toward a one-to-one…

This qualitative study was conducted in order to analyze students' experiences of online learning at the secondary level. The study identified themes related to student experiences with online learning related to technology support, interaction with peers and instructors, and with course design. Interview questions were created to interview…

Learning Management System is a software-based technology that is widely adopted by universities. While the implementation of LMS has been successful in developed countries, the utilisation of LMS in developing countries is still considered low. It is believed that there are some barriers that may influence the use of LMS which include Technical…

Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…

Adult education, especially teacher education, is one of the most important issues in Turkey in order to increase the quality of education and to keep up with the countries which aim to become one of the most competitive and knowledge-based economy in the world. Therefore, most of the universities started to improve their distance learning…

This study aimed to identify the level of e-learning acceptance, and factors that influence it, among students at a teacher education institute in Malaysia. Factors involved in the study were usability perceptions, ease of use, lecturer characteristics, information quality, system quality, and technical support. A total number of 230 students were…

National narratives pushing distance education, online courses and degree programs, and a competency-based education have led to enlarging staffs of instructional support professionals (ISP) that accompany significant technological shifts to aid in diffusion and support. This study investigated the influence of ISP roles on behavioral intentions…

The current study aimed to examine the perceptions and experiences of Reggio Emilia-inspired early childhood educators in Turkey regarding the difficulties they experienced in the New Normal. The study utilized the method of phenomenography. Data collection included an online questionnaire consisting of open-ended questions and demographic…

Mobile technology use provides an opportunity for the self-management of health among adolescents, serving as a lifestyle intervention tool to promote well-being and attenuate chronic conditions. However, little is known about how parents and teachers perceive how adolescents with chronic illness use mobile technology. This basic qualitative study…

The Global Partnership for Education's (GPE) interest in broader education workforce issues is situated within the context of the partnership's current strategic plan (GPE 2025), which recognizes "quality teaching" as a priority area within a wider system transformation agenda. GPE's work includes providing technical support in this area…

Digital inclusion is an opportunity to fill the digital divide, the inequity preventing access to technological resources which support participation in online learning. Specific to financially disadvantaged students, this interpretive qualitative study examines how factors of digital inclusion influence one's decision to pursue an online health…

Despite extensive efforts to improve the quality of English language teaching, Saudi students in the local primary schools have a poor level of proficiency in English. Hence, this study aims to examine the barriers to effective English teaching from the perspectives of teachers in the primary schools in Burydah primary schools in Saudi Arabia. 50…

Critical success factors (CSFs) have been around since the late 1970s and have been used extensively in information systems implementations. CSFs provide a comprehensive understanding of the multiple layers and dimensions of implementation success. In the specific context of learning analytics (LA), identifying CSFs can maximise the possibilities…

Recent changes to the Technology learning areas of "The New Zealand Curriculum" drove the motivation for this research project. The changes to the curriculum were designed to support students to develop the digital literacies vital to engage in an increasingly digital society (Ministry of Education, 2017). The need to attract more…