While virtual reference has become more critical during and after COVID-19, there remains a lack of current research in patron and librarian perceptions of the service. This study aims to compare librarian and patron ratings of chat interactions and highlight trends in what these ratings may suggest. Researchers collected randomized samples of…

The Punjab University Library (PUL) is the oldest and largest public-sector university library in Pakistan, established in 1873 as a Punjab University College Library and then upgraded as PUL in 1882. As in many other post-colonial countries, the end of British rule over South Asians in 1947 did not end colonialism itself, as an embedded feature…

Does the space a researcher occupies matter? Does it influence how they work? The study emphasizes role of university library space for researchers in this context, and their experiences therein. The study aims to identify doctoral student satisfaction with university library space and hours, their requirements. Literature in this regard is scant…

Academic library literature contains several studies on the experience of autistic students navigating the world of higher education and its libraries. However, very little is published on the employment experiences of autistic academic librarians. This study attempts to examine employment barriers for autistic people currently or previously…

Organizational practices contribute to the workplace culture which can impact the experiences of racialized and Indigenous academic librarians. This study examines organizational practices (e.g., salary, workload, performance reviews, professional development funds) where perceptions of unfairness and inequity may emerge in Canadian and American…

Over 100 chat providers in academic libraries were surveyed in a premier study measuring experiences of sexual harassment among library workers providing online chat reference. The anonymous survey measured the prevalence and frequency of 11 sexual harassment behaviors across three sexual harassment dimensions: gender harassment, unwanted sexual…

This case study explores the transformation of study room reservations at the Oklahoma State University (OSU) Libraries. Initially reliant on manual methods, the library transitioned to vendor-supported software and would later develop a custom, open source user interface (UI) to streamline booking efficiency. These improvements help demonstrate…

Estimates of the price or value of the individual journals within a full-text database may be useful to librarians engaged in serials reviews or other collection development projects, to scholars investigating the determinants of journal prices, and to publishers seeking to rationalize their pricing strategies. This paper evaluates six methods of…

Its strengths, weaknesses, opportunities, and threats (SWOT) shape the academic library in terms of what it is and does, how it is seen, where it excels and struggles, and its potential for advancement or decline. The purpose of this research is to guide strategy development, decision making, and advancement of positioning by identifying and…

Academic librarians deliver information literacy instruction (ILI) to students, engage with a range of stakeholders, and work in a range of learning environments that are continually changing. While past research has focused on the perceptions of librarians regarding their role in ILI, this has not been a significant focus of research in the…

For the past several decades, the role of higher education as a public and/or private good in United States (US) society has been a matter of significant discussion and debate in research and policy communities (Kezar, 2004; Kezar et al., 2005; McMahon, 2009; Pasque, 2010). This discussion often focuses on the question of funding higher education:…

The objective of the present study was to examine the effects of using gamification implemented in immersive virtual reality for the promotion of library services in the university library including knowledge acquisition, knowledge retention and user engagement. In terms of research procedure, we divided the participants into Gamified and…

While learning modules are not new to academic librarianship, student-centered, asynchronous learning modules are an innovative approach not commonly considered within the academic librarianship literature. This article discusses the development and implementation of visual literacy asynchronous learning modules created by two librarians for a…

We explored the motivations of 588 university library patrons who chose to either have the library retain their checkout histories or not. We also examined associations between checkout history choice and both general data privacy concerns, and campus role. Over 90% opted to retain their histories. This group, compared to the no-retain group, had…

The Walter P. Reuther Library, Archives of Labor and Urban Affairs is part of Wayne State University in Detroit, Michigan. An innovative and ground-breaking institution, the Reuther is the largest labor archive in North America. It is home to the official archives of Wayne State University (WSU), several major labor unions including the…