This booklet presents information on how total quality management can be applied to school systems to create educational improvement. Total quality management offers education a systemic approach and a new set of assessment tools. Chapter 1 provides a definition and historical overview of total quality management. Chapter 2 views the school…

The University of Illinois at Urbana-Champaign (UIUC) has a large campus computer network serving a community of about 20,000 users. With such a large network, it is inevitable that there are a wide variety of technologies co-existing in a multi-vendor environment. Effective network monitoring tools can help monitor traffic and link usage, as well…

Designed to make computer users comfortable with both computers and user/reference manual instructions before they have hands-on training, this primer is an introduction to computer concepts, devices, and terms. Common questions related to learning about data processing are addressed, and the following topics are covered: captured data; reports;…

A systematic approach to the management of higher education institutions is described. The methodology combines administration by objectives (ABO), a management technique that helps academic administrators structure decisions in a systematic manner, with goal programming (GP), a decision-science tool that is ideally suited to the analysis of…

Canada's national educational system elicits diverse curricular demands and requires discreet, sensitive responses. In spite of perennial funding shortfalls, Canada's schools have been remarkably successful in meeting those demands. During and after the 1960s, educational change came as a result of two very strong sets of expectations. One broad…

A systems design framework for the transformation of education is presented in this paper. A systems approach views education as a system of interdependent problems and the design process as one of four parts of organizational inquiry. A framework for educational design is presented, which is composed of three dimensions--focus for change, scope…

This document--intended to help technology education teachers plan their classroom curriculum for secondary school and college students--contains units on getting to know technology; problem solving; systems and subsystems; how technology affects people and the environment; controlling technological systems; how resources are processed by…

This guide is a product of a study conducted as part of a broader effort by the Department of Education to identify the causes of rising college costs and find and disseminate ways to contain these costs. In institutions of higher education most costs are manageable and can be contained without jeopardizing key services. This can be achieved by…

This paper defines problems of school officials in dealing with the new information society, and suggests a planning framework applicable to the design of school and district microcomputer systems. Educators' problems in addressing the demands and opportunities of the emergent information society include inadequate comprehension of a major shift…

This paper explores the fault-tree analysis approach to isolating failure modes within a system. Fault tree investigates potentially undesirable events and then looks for failures in sequence that would lead to their occurring. Relationships among these events are symbolized by AND or OR logic gates, AND used when single events must coexist to…

An examination of definition, causes, variables, and strategies of implementation suggests the kinds of data necessary for measuring school effectiveness. By focusing on students who first enter school below grade level standards and by understanding that student learning is embedded in a system of key elements or variables that, over time, are…

This final report describes the plan developed by the Northern Illinois Learning Resources Cooperative, a consortium of 44 community colleges and other academic institutions, which was awarded a Library Services and Construction Act (LSCA) Title III planning grant to research the requirements for a statewide electronic network that would provide…

This book provides a catalog of observer systems that can be used to analyze interactive and environmental events that occur in physical education and athletic settings. These systems maximize opportunities for collecting data from many perspectives using different techniques for data sources to explain or modify instructional phenomena. The…

These four papers presented at the Polytechnic of Central London School of Management focus on the management of technical innovation in libraries as it affects decision making, library organization, non-systems staff, and interlibrary cooperation. Procedures for implementing automation in a library are outlined: a system analysis and costing of…

Project Impact, a support system for the administrative and instructional staff in the Onondaga-Madison BOCES schools, was designed to support a diagnostic-prescriptive approach in the classroom by providing the information the teacher needs in order to make instructional decisions. It consists of a series of computer programs with a large storage…