Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

Presents an annotated bibliography of 40 recent scholarly and general works of interest to reference workers in university libraries. Topics areas covered include philosophy, religion, language, literature, architecture, economics, law, area studies, Russia and the Soviet Union, women's studies, and Christopher Columbus. New editions and…

Discussion of electronic resources in the humanities focuses on their incorporation into library collection development practices. Topics addressed include computer-aided research and scholarly communication; differences among humanist scholars in their acceptance of electronic resources; electronic texts and electronic publishing; standards,…

Discusses the training of professional and paraprofessional staff who do reference work in public, academic, and school libraries. The source-centered teaching approach versus teaching the search process is discussed, user needs are considered, and the use of Dewey Decimal Classification to teach the organization of the collection is described.…

This issue contains 12 articles that present library perspectives on information literacy. Topics discussed include critical thinking and bibliographic instruction (BI); learning style theory and reference desk interviews; teaching information retrieval to end users; library instruction for faculty; cognitive authority; question formulation…

Describes a study that analyzed advertisements and the pools of applicants for supervisory positions in academic libraries in 1990 to determine the extent to which affirmative action and equal employment opportunity guidelines have affected recruitment and promotion of women and ethnic minorities. Opportunities for internal promotion are also…

Reviews global electronic access changes and their impact on library operations with particular references to developments at the Australian National University. Topics discussed include scholarly communication; user demands; information technology developments; library structures and organizations; management qualifications for librarianship;…

This study tested assumptions about self-sufficiency of academic library collections and the paradigm shift to providing access to information stored elsewhere. Inter-library borrowing statistics of Australian libraries were correlated with collection size. The study concluded that collection self-sufficiency is a fallacy and that the information…

Presents five standards and 22 performance indicators for information literacy in higher education that were developed by the Association of College and Research Libraries (ACRL)(approved by the Board of Directors of ACRL January 18, 2000). Highlights include determining information needs; accessing information; information evaluation; information…

Discusses concerns at the Arizona State University library regarding inappropriate uses of their public workstations, including Web surfing, personal email, and accessing pornography. Describe data collection techniques, including observation and electronic data collection software, which investigated use and availability data for workstations.…

Presents a model that can be used to develop or expand academic library services for international students based on survey results from Ohio academic libraries. Highlights include functional barriers, including critical thinking skills; cultural barriers; and model programs, including promotional, instructional, staff development, written,…

Discusses the needs of multicultural students and examines the responses of three academic libraries in addressing those needs by developing support services. Examples of programs in library instruction, reference service, collection development, and academic program support are included; setting priorities is discussed; and the potential role of…

Reviews information technology projects currently underway in Alaska, including: activities of the Telecommunications Information Council; Alaska Public Utilities Commission and the future of telecommunications policy; AT&T (American Telephone and Telegraph) projects; legislative initiatives; access for Native Americans and rural Alaskans;…

Describes six information technology projects in California libraries, including Internet access in public libraries; digital library developments at the University of California, Berkeley; the World Wide Web home page for the state library; Pacific Bell's role in statewide connectivity; state government initiatives; and services of the state…

Argues that reorganizing libraries around the concept of user-focused access will help community colleges meet the information access challenges they face. States that integrated systems and the Internet have enabled libraries to broaden their concept of access from the physical collection to include thousands of other library collections and…