Many of our reference interactions are face-to-face at a desk or in our offices. Unfortunately, not all of our students are on campus. Whether a non-traditional student or a traditional undergraduate, more of our patrons are attending online classes or attending satellite campuses with no librarians on site. It's difficult to reach these students,…

In this second of a two-part article on road tripping down the Digital Preservation Highway, the authors follow the continuing adventures of Peter Palmer, erstwhile librarian at Bellaluna University and manager of the library's and University's digital content, as he journeys down the Digital Preservation Highway. In the authors' last visit with…

In early 2010, library staff at Bowling Green State University (BGSU) in Ohio designed and conducted a usability study of key parts of the library web site, focusing on the web pages generated by the library's electronic resources management system (ERM) that list and describe the library's databases. The goal was to discover how users find and…

A content analysis was conducted of status messages posted by academic libraries on seventeen Facebook pages. In addition to being informational, libraries attempt to engage and establish rapport with students through Facebook. The university setting not only creates a context for messages, but also offers a mutual set of experiences and values…

This paper analyzes the organizational schemes of information resources found in top 50 academic business library websites through content analysis and discusses the development and evaluation of the identified schemes.

A survey to assess mentoring experiences and attitudes towards work of Pennsylvania academic librarians was conducted in September 2006 with questions concerning mentoring experiences, work experiences, and attitudes towards work. Results of the survey are analyzed for differences among those librarians responding, especially generational…

The nature of the information seeking behaviour of the teachers engaged in General Degree Colleges and Teachers' Training Colleges affiliated to West Bengal State University, India, is critically analysed in the present study. The descriptive analysis is based on well structured, close-ended questionnaires which were distributed among 450…

This paper reports the results of a citation analysis of the scholarly literature of LGBT Studies. EBSCO's LGBT Life database was used to gather a sample of 4,321 citations from core scholarly journals in the field of LGBT Studies, covering the time period 1974 to 2010. The analysis reveals that, although LGBT Studies as an area of scholarship…

Academic and library administrators are increasingly required to demonstrate efficiency in programs, services, and operations as well as effectiveness. An important component of efficiency measurement is identification of a relevant peer group against which to compare the administrative unit to determine relative efficiency. The two-fold purpose…

This paper presents a policy decision tree for digital information management in academic libraries. The decision tree is a policy guide, which offers alternative access and reproduction policy solutions according to the prevailing circumstances (for example acquisition method, copyright ownership). It refers to the digital information life cycle,…

Among specialized applications of the well-known SERVQUAL scale for measuring perceptions of service quality, the LibQUAL[superscript +[TM]] survey system has found widespread use in assessment of the quality of libraries. Three main dimensions of library quality have been identified: Information Control, Library as Place and Affect of Service.…

Thirteen years after being adopted, the Association of College and Research Libraries' (ACRL's) "Information Literacy Competency Standards for Higher Education" are due for a retrofit. The current "Standards" do not account for the post-Google information landscape in which a blizzard of emerging technologies and unprecedented…

The first PA Forward Information Literacy Summit was held in State College at the Pennsylvania State University, University Park campus, on Wednesday, July 24, 2013. This summit brought together K-12 and academic librarians from Pennsylvania to discuss current issues in information literacy. This text is a transcript of a discussion between Ellysa…

This article discusses the UK higher education environment and how increasing student expectations have led to students engaging with their academic institutions as partners. The differences between consumerist and partnership models of engagement are discussed and the article includes a UK-based case study which illustrates how effective student…

Aim of this study was to investigate the availability and utilizations of existing resources of the libraries of those universities and GCETs [Government College for Elementary Teachers] where ADE [Associate Degree in Education] and B.Ed. (Hons) elementary programs were launched during the year 2010-2011. Total 70% GCETs and 80% universities were…