Investigated factors influencing undergraduates' self-reported satisfaction with their information literacy skills at the University of Wisconsin-Madison. Regression analysis revealed that students of color, students satisfied with campus library facilities, and students engaged in interactions with faculty reported greatest satisfaction with…

Describes six trends in current library facilities design, whether for new buildings or renovations: self-service and operational efficiency; flexibility and technology integration; green/sustainable buildings that use the natural environment; collaboration between public and school/college libraries; aesthetics; and customizing to the local…

An academic librarian at the University of South Carolina, faced with providing online resources for distant and distributed learners, examines whether there is any difference between distant and distributed learners. Illustrates changes brought on by implementation of information technologies. Discusses seeking a new definition, meeting…

Discusses sexuality education in the United States; public support for sexuality education; and the role of the library and librarian in providing sexuality information. Includes tips for providing sexuality information, which focus on creation of a supportive environment; material selection; community and national resources; and national…

Looks at 141 high-performing library media centers, providing statistics on grade levels and regions served, services offered, collection size and local expenditures, expenditures from all sources, librarian/teacher instructional planning by grade and service level, principal communication and service level, program services and communication, and…

Analysis of user surveys at Texas A&M University indicated service is rated highest at the reference desk with 80.4% satisfied, while 55.3% found what they needed at the information desk and 55.3% in the database room. Although the information desk referred 62.5% to other sources, only 46.4% were satisfied with the referral. Includes survey…

Describes the development of Web portals, or interfaces, to allow users at the University of Virginia Health Sciences Library to tailor library resources and services more closely to their needs. Topics include defining the users; user group needs assessment; identifying and evaluating resources; access issues; and future enhancements. (LRW)

Reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated.…

Provides "The Librarian's Bookshelf" a selected annotated bibliography of books (mostly published since 1995) to help librarians deal with the issues of providing appropriate service to children and adults. Lists titles alphabetically in several categories of technical services and issues, instruction, information services, legal issues,…

Examines the various activities librarians perform to help patrons find information. Discusses new ideas in cataloging for electronic resources; extending patrons' reference questions to Web resources; reader's advisory services on the Web; online instruction for online searching; and the future outlook for the librarian profession. (AEF)

Presents perspectives from a library educator and three library administrators on the core values of librarianship, particularly public librarianship. The four contributors emphasize: cooperation for a shared endeavor, a passion to provide access, connecting information and people, and offering choice to individuals without restriction. (AEF)

Interlibrary loan and document delivery services have the potential to provide a wealth of information for collection development librarians. Insights into book and serial needs, departmental emphases, instructional opportunities and distant learning are available from interlibrary loan and document delivery databases, provided librarians are…

Discusses the strengths and weaknesses of patrons and reference librarians as sources of data for the evaluation of the effectiveness of answers to reference questions. Describes the Wisconsin-Ohio Reference Evaluation program and considers staffing patterns, time spent, collection size, and bibliographic instruction. Reference Transaction…

Describes how the free-of-charge Consumer Health Information Service (CHIS) of the Preston Medical Library of the University of Tennessee Medical Center (Knoxville) helps answer the community's health care questions. Discusses challenges related to public policy, time factors, and information retrieval; a user satisfaction survey; and the role of…

Discussion of the impact of distance education on academic libraries focuses on marketing aspects. Topics include the rapid expansion of educational computing; the maturing of higher education; the World Wide Web as competitor to academic libraries; business purposes of academic libraries; distance education strategies; servicing market segments;…