Describes a study conducted at the Utah State University library that investigated electronic database awareness and use by 856 administrators and teaching faculty. Responses to a survey revealed the need for greater publicity regarding new electronic acquisitions, training opportunities, and methods of remote access. (Author/LRW)

Provides an overview of TESTLAB, a cooperative project of libraries in Austria, Ireland, the Netherlands, and the United Kingdom that addresses improved library access for visually impaired users. A sampling of TESTLAB projects is presented, and a TESTLAB survey on electronic service provision is described. Future efforts and implications are…

Proposes and tests a five-factor model (demeanor, competence, resources, responsiveness, tangibles) to explain user satisfaction with academic libraries. Students using the services of three academic libraries in Erie, Pennsylvania were surveyed over a period of three semesters. Five tables show results. (AEF)

Academic libraries in China are transforming traditionally isolated and separated operations by initiating an integral library system to connect all academic libraries nationwide with each other and with other information networks abroad. The current academic library environment in China, the concept of the integral library system, and major goals…

Discusses how to enable library staff and patrons with disabilities to use the resources of the Internet, including access to the computers themselves as well as access to the electronic resources and tools that make up the Internet. Topics include universal design; adaptive technology; and guidelines for accessible Web pages. (LRW)

Examines key management issues involved in delivering geographic information services on the World Wide Web, using the Geographic Information Center (GIC) program at the University of Virginia Library as a reference. Highlights include integrating the Web into services; building collections for Web delivery; and evaluating spatial information…

Includes eight articles that discuss issues related to special corporate libraries in Australia. Highlights include change, competition, and marketing; customer service in a value-added information environment; the need for librarians to organize and locate relevant information; and health libraries. (LRW)

Discusses reasons for developing electronic reserves (i.e., digital collections of library reserve materials), as well as technical and content options, intellectual property issues, and the issue of equitable remuneration for use of intellectual property in electronic reserve, including recent Australian developments. Experiences at the Monash…

Presents a background on the Committee on Institutional Cooperation (CIC) partnership with the Online Computer Library Center (OCLC) and notes its achievements. Discusses the CIC Center for Library Initiatives; leveraging investments in libraries; maximizing use of information resources; improving delivery of information/library services; the…

Examines what is being taught in reference courses at the University of Ibadan (Nigeria) library school, how courses are taught, and what needs to be improved. The balance between practical and theoretical approaches in the curriculum is discussed, and is it recommended that a practical approach be emphasized in Nigeria. (Author/LRW)

Examines how libraries can encourage and increase youth access to information. Discusses the role of the school library media center; law, illegal information, and censorship; parental rights; information policy; and promoting youth access before a challenge occurs in the library. (AEF)

Discusses the need for staff development programs dealing with library service to students with disabilities based on a study of Australian school libraries. Concludes that there is a need for library-specific staff development programs that cover policy formulation, collection development, and adaptive technology, and suggests a model for staff…

Examines public library services to young children and their families and the possible effects of those services on preschool learning. Topics include library-community partnerships to promote literacy; readiness to learn; and children at risk for difficulties in acquiring literacy, including socioeconomic factors and ethnic and language…

Discusses issues related to managing electronic resources in academic libraries from a vendor's perspective. Topics include collection development policies; format and content; decisions to buy, borrow, or link to online resources; ethics and SPARC (Scholarly Publishing and Academic Resources Coalition); service, cost, and value; vendors'…

This revised edition of competencies for librarians serving children in public libraries was developed by the American Library Association. Highlights include knowledge of client group; administrative and management skills; communication skills; materials and collection development; skills in developing library programs, advocacy, public…