Describes the Historic Pittsburgh project at the University of Pittsburgh, a joint project with the Historical Society of Western Pennsylvania to produce a digital collection of historical materials available on the Internet. Discusses costs; metadata; digitization and preservation of originals; full-text capabilities; scanning; quality review;…

Describes e-global library, a virtual library based on the Jones International University's library that organizes Internet resources to make them more accessible to students at all skill levels. Highlights include online tutorials; research guides; financial aid and career development information; and possible partnerships with other digital…

Discusses technology's role in changing research methodologies and considers the role of the academic librarian in teaching information literacy and research methods. Describes the impact of information technology on Asian studies, compares electronic versus print versions of Asian materials, and encourages collaboration between academic…

The diagnostic instrument SERVQUAL has been developed to measure customer expectations and perceptions of service. This article describes a study that investigated how applicable SERVQUAL is to academic libraries and how influential the study's findings might be in changing concepts of the management of academic library services. Two SERVQUAL…

Compares and analyzes job advertisements for catalogers and reference librarians in academic libraries from 1971 to 1990 to trace the impact of automation on job requirements and qualifications. Findings indicate that computer skills are needed, and there are more entry-level jobs being posted for both groups. (Author/JMV)

Examines the impact of institutional evaluation on Mercy College (New York) library's bibliographic instruction program and its evolution into an information literacy program responsive to changes in student demographics, curriculum content, assessment methods, and communication technologies. Topics include course-integrated instruction,…

Describes a study that investigated the methods which scientists use for the access and retrieval of journal articles, specifically how they first became aware of a certain article which they cited and how they obtained it. Implications for the role of academic libraries are discussed. (Contains 18 references.) (LRW)

Discussion of cultural diversity in higher education highlights the results of a survey that was conducted to identify efforts of academic libraries to facilitate or respond to cultural diversity. Percentages of minority student enrollments, minority faculty and staff members, and minority librarians are examined. (Contains 19 references.) (LRW)

A survey of optometry faculty (n=263) produced a ranking of 77 optometric journals by the frequency respondents reported they read or scanned them. Data on whether the journal is refereed and included on the Medline database are also provided. Findings indicate that journals based on membership in an organization were read or scanned more often…

Includes three reports that describe how Utah's government, libraries, and educational institutions at all levels are becoming more effective through the use of computer and telecommunications technology. Highlights include public library connectivity; public school networks that provide Internet access; and higher education technology and…

Describes the experiences of Documents Center staff at the University of Michigan Library in maintaining an information service, namely the Department of Commerce Economic Data gopher. Topics include how the service evolved, logistics of obtaining and posting files, developing staff skills, and file selection. Provision of enhanced access and…

Measures ownership of and access to African American and Latino periodical literature, illustrating the successes and failures in promoting racial and ethnic diversity in research libraries belonging to the ARL (Association of Research Libraries). Discusses desirability of multicultural collections; bibliographic control and access issues; and…

Describes results of a survey of library listservs and research university libraries that investigated experiences in building and maintaining Internet-based subject guides that are extending pathfinders. Responses from public, special, international, community college, and academic libraries indicated that the subject guides were valuable in…

The ways that users of the modern library select and move among its services can be investigated and the picture so obtained complements that obtained from surveys on the effectiveness of individual services. A methodology is described that aids in the acquisition and analysis of data on the order of use of information services (applicable to any…

Describes the University of Nebraska-Lincoln University Libraries' high school users program, which has grown from a small operation into a well-developed program. The resources of a large academic research library are made available to students so they may complete their high school coursework with a wider range of resources, and possibly, gain…