Describes the University of Michigan Digital Library Program, a collaborative enterprise that has built digital content and an information infrastructure for the campus community. Discusses initial planning; program goals and strategy; the information gateway; project-based program strategy; principles of digital library development; partnerships…

Describes the creation of the Knowledge Navigation Center (KNC) in the Graduate Library at University of Michigan. The planning group identified five main specialty areas: GIS; imaging and multimedia; text; distance learning/interactive technologies; and Internet tools. (Author/AEF)

Restructuring serials management along access-versus-ownership lines doesn't solve the serials crisis, but it alleviates inflationary pressures and has other significant economic, service, and political outcomes. This new series model is illustrated at three institutional libraries. ((Author/AEF)

A survey of libraries in the Minnesota State Colleges and Universities System investigated types of technology on which staff received training, methods used to train staff, and differences in training for professional and paraprofessional staff. Found that training was available on PCs, automated systems, e-mail, and the Internet but that gaps…

Because of their experience in collection, organization, evaluation, and presentation, collection development librarians are best qualified to create World Wide Web subject resource collections for academic libraries. This article presents popular subject directories and search engines, outlines search strategies, suggests points to consider when…

Addresses changes in cataloging at the University of California, Berkeley. Discusses experimentation with pilot technical services (OCLC PromtCat, Bibliographic Record Notification, and Repeat Search); technical services staff reductions and the emergence of a new staffing model and motivating supervisors and staff to become more flexible and…

Focuses on academic and research library networking in Latin American and Caribbean countries (LAC), where a high level of library service has been achieved. Discusses the information challenges of the 1980s and 1990s to LAC countries; networking in LAC; Brazilian information services; the University of Sao Paulo integrated library system…

Discussion of reference librarians in higher education focuses on experiences at the University of Southern California. Topics include reference costs and time demands; reorganization and cutting costs; merging computer departments with libraries; Internet advantages, including the Internet Public Library; attitudes and creativity of librarians;…

Describes the new facilities at the New York Public Library, the British Library, and the National Library of France, including reference service, delivery time for books, and general ambience. Also reports on a conference that addressed issues related to scholarly communication and digital technology in the academic community. (LRW)

Presents the results of a study of Web sites for 133 academic libraries serving medium-sized universities. Suggests that navigational and design aspects need improvement; information should not be included unless it will be accessed and used; and greater use should be made of online tutorials and virtual tours to supplement regular bibliographic…

Describes quantitative and qualitative research that investigated students' perceptions of the library service at the University of Sussex (England). Highlights include results of a user survey regarding the reserve collection, user interviews and the software package used to analyze them, and types of student searching. (Author/LRW)

Examines the disproportionate use of reference desk service by users not affiliated with the university based on a survey conducted at Georgia State University. Topics include the use of these statistics to justify extra funding, and decision making regarding reference desk staffing. (Author/LRW)

Describes a library instruction program developed at Southwestern University (Texas) that is part of a required freshman symposium for all first-year students. Topics include library assignments; reading lists; problems; feedback from students and faculty; and possible future changes in the course. (LRW)

Describes a study that examined novice online searchers in an academic library as they used a full-text magazine article database on DIALOG. Purposes and motivations for using the database are discussed; affective, cognitive, and sensorimotor search behaviors are examined; and satisfaction with the results are considered. (LRW)

Discusses programs developed at the Andrews University (Michigan) library to help international students develop library skills. Bibliographic instruction workshops and English Language Institute classes are described; and guidelines for successful workshops are suggested, including hands-on experience, targeting individual needs, publicity, and…