Describes Virginia Tech's participation in the Coalition for Networked Information (CNI) Assessing the Academic Networked Environment Project to field test measures of the impact of networks and networked information resources on higher education institutions. Topics include student surveys, library surveys, administrative information services,…

A survey of 977 postgraduate distance-learning students in the United Kingdom investigated student perceptions of library needs. This article examines how students felt they were treated, need for libraries, library training (previous experience and nature and extent of training), problems of distance and time, costs for texts and charges for…

Reviews reasons why chemical information instruction is important in academic libraries, offers suggestions for developing partnerships with faculty and computing staff, and provides tips for overcoming barriers to teaching effectively. Tips on designing effective class sessions are offered, along with a list of general and chemistry teaching…

Describes a cataloging project at the University of Nevada, Reno, that was funded by a special grant to produce cataloging for the Basque Studies Collection. Highlights include cataloging backlogs; bibliographic control; staffing considerations; language problems; and future possibilities, including the need for international cooperation. (LRW)

Describes a study conducted at Eastern Illinois University's library that examined nine full-text databases to determine the content and subject coverage of each database. Discusses implications for collection development, including policies for the evaluation of electronic resources; and the need for dialog between librarians and vendors. (LRW)

Reviews the literature of library and information science to examine issues related to service quality and customer satisfaction in academic libraries. Discusses assessment, the application of a business model to higher education, a multiple constituency approach, decision areas regarding service quality, resistance to service quality, and future…

Presents a view of interlibrary cooperation as practiced, discussing the organizational components of successful cooperation, the history and current state of cooperation, and the future of cooperation in American libraries. Uses as one example, OhioLINK, a statewide consortium of academic libraries designed to move materials between Ohio…

Discusses hybrid libraries in higher education based on the influence of eLib (Electronic Libraries Programme) in the United Kingdom and on interviews with staff involved in hybrid libraries. Topics include cultural shift; considerations about libraries of the future, including use of electronic resources and costs; and a proposed model of a…

To give students a direct voice in library user policy and the library a point of contact with the student body, the Evans Libraries at Texas A&M University formed a Student Advisory Committee. The committee meetings provide a forum for student representatives, library administrators, and student liaisons to discuss concerns and proposed…

The Malcolm Baldrige National Quality Award (MBNQA) for quality programs has seven categories against which organizations are evaluated (leadership, information and analysis, strategic/operational quality planning, human resources, process management, quality/performance results, customer/student satisfaction). A preliminary quality-assessment…

Discussion of the increase in student diversity among academic library employees focuses on management procedures when selecting, training, supervising, and evaluating a more diverse workforce. Orientation, the role of authority and power, and individual versus group affiliation are considered. (Author/LRW)

Describes a study at the State University of New York, University at Albany that compared a Web-based library instructional module for first-year students with traditional library instruction. The effectiveness of the two instructional methods was compared using pre- and post-tests, and was found to be equal. (Contains 13 references.) (Author/LRW)

Discussion of digital library projects at Rutgers University focuses on publishing bibliographic databases on the Web to provide access to information sources not likely to be published elsewhere. Describes the reusable technology platform concept, bibliographic platform architecture, metadata approach, data entry, and managing the process.…

Discussion of the relationship between academic librarians and faculty focuses on the process of the faculty citation search, where librarians conduct online searches for citations to faculty publications. Topics include the reference/search process, relational challenges, psychological stress, role reversal, difference in search objectives, and…

Learning communities purposefully restructure the curriculum to link together courses or course work so that students find greater coherence in what they are learning as well as increased intellectual interaction with faculty and fellow students. This article investigates where academic libraries and academic library user instruction fit in this…