Discussion of the use of CD-ROMs in academic library reference departments focuses on types of instruction librarians can offer and their possible impact on other reference services. Classroom instruction versus point-of-use instruction is compared, and implications for librarians and library management are considered. (Contains 23 references.)…

Because colleges and universities have adopted new information technology idiosyncratically, formal structures to manage and govern its use have not evolved at the same pace. In creating such structures, issues to be considered include centralization vs. decentralization, attitudes toward change, institutional diversity, entrepreneurial spirit,…

Discussion of customer service and Total Quality Management in academic libraries highlights selected customer-service training programs and popular customer-service videos. Topics discussed include utilizing campus resources; staff attitudes; commitment of administrators; and service training issues for academic library managers. (22 references)…

Discusses alternatives for dealing with insider theft of rare library materials, including publicizing losses and prosecuting. An example of insider theft is detailed. Ideas for preventing theft, including hiring practices and restricting access to materials, are considered. Suggestions for thinking through procedures to deal with the…

Describes the history and development of the algorithm that was used to produce a union list of monographs for ALEPH (Automated Library Expandable Program Hebrew University), Israel's research library network. The literature on merging online records is reviewed, case studies are examined, and problems with matching and merging online…

Discusses the nature and extent of discriminatory pricing by journal publishers, and reports on a survey of academic libraries that was conducted to assess the effectiveness of strategies used by libraries to mitigate the effects of high journal prices and price discrimination, i.e., higher prices for both institutions and foreign subscribers.…

Argues that the analytical comparison of library collections to the people using those collections could provide insights related to library acquisition priorities and practices, and describes and illustrates a method for analyzing this relationship. A sidebar by Myra White describes an application of the results of such a study at California…

Discusses the process of scholarly publishing, the need for more objective approaches to publishing, and the role of academic libraries. Peer assessment, why researchers must publish, the economics of journal publishing, why the process works for authors and publishers, and strategies for librarians are among the issues addressed. (11 references)…

Examines characteristics of authorship, editorial decisions, and reviewer assessments for accepted and rejected papers for "College and Research Libraries" based on over a decade of private correspondence and reviewer assessments. Comparisons with the wider literature on publishing in refereed journals are made, and directions for future research…

Reviews 30 reference sources in all subject areas, except the sciences, that were published in 1992. Appropriateness for public, academic, or other type of library is given in each review. CD-ROM products are included in this annual list for the first time, and the competition between print and CD-ROM reference works is described in a sidebar.…

Presents a bibliography of 113 core holdings of materials for teacher education that was developed at California State University, Long Beach, using OCLC to identify titles which were held by at least 100 libraries. Library of Congress call numbers are included. (LRW)

Outlines the development of the Houston Area Research Library Consortium's CD-ROM union catalog and presents hypotheses on the impact of the union catalog on resource sharing, especially with regard to the University of Houston libraries. Interlibrary loan borrowing is examined, procedures are described, and enhancements are suggested. (two…

A study of library collections at Amherst College, Grinnell College, and Franklin and Marshall College to assess the applicability of a selection model for preservation candidates in nonresearch libraries is reported. Brittle books held by fewer than five libraries were identified, supporting the model for preservation and cooperative collection…

Discusses collection development in research libraries and presents a model for organizing collection management that combines functional and team-based design principles. Traditional and new organization designs of university libraries are described, and collection development and management is defined in terms of reference and technical…

Describes research using students at the University of Illinois at Urbana-Champaign that investigated the ways in which different levels of knowledge about a topic can affect search strategies in an online public access catalog. Previous research is reviewed, and implications for information intermediaries and designers of information retrieval…