Examines the dynamics of conflict and anger expressed by irate parents and offers principals a simple, effective method to resolve conflict and reduce anger in an integrative way. Well-managed conflict helps improve interpersonal relationships, promote healthy interaction, and develop creative, synergistic solutions to undesirable situations. (MLH)

Success in conferring with hostile parents is a result of careful planning, understanding human behavior, and frontline experience. This article encourages principals to develop the necessary skills to handle emotion-charged encounters with alienated, calculative, and committed parents. (MLH)

Addresses some problem areas that dual-career couples encounter; reviews proposed solutions for these problems; specifies the necessary personal requirements for mastering these solutions; and suggests some of the unresolved developmental conflicts that can interfere with such mastery. (Author/ABB)

Using a network theory of emotion, the role of the evocation of emotion in emotionally focused marital therapy to create intimacy and facilitate conflict resolution is discussed. Accessing underlying primary emotional responses in partners makes available adaptive action tendencies which promote problem solving and helps change self- and…

Describes a program dealing with preventive interventions for roommate conflict. Chickering's vectors of development are used to generate areas of conflict for students of college age. (Author)

Examines what can and should be done to clarify and/or resolve scientific conflicts with policy implications. Includes a typology for classifying controversies, mechanisms, and objectives with regard to scientific disputes with policy implications. This apparatus aims to show the differences in disputes and in approaches to deal with them. (JN)

This paper suggests an approach which combines ideas about coalitions of power in managerial organizations with a soundly based technology of management development intervention. (Author/SSH)

Reviews 35 cases involving contested child custody and visitation and generalizes about the techniques used by experienced divorce mediators to help couples reach resolutions to their differences. Discusses different ways mediators orient couples to mediation, gain their commitment, identify the issues, overcome emotional obstacles and generate…

This guide to solving problems and managing dilemmas is practitioner-driven. The concepts, language, examples, and cases are crafted to appeal to teachers and administrators interested in improving how they solve problems and manage dilemmas in classrooms, schools, and districts. Part 1 of the book lays out the author's approach to framing…

This booklet is part of a series of reports on "hot topics" in education. It presents information intended to cut through the hype and hysteria that often surrounds the subject of school violence. The booklet offers an overview of current research on school violence prevention, outlines some practical ideas for use in the classroom, and…

What a new principal did to quiet an embattled school, and how he did it, are described by that principal. (AN)

The greater amount of control that can be exerted in conflict situations, the greater the expectation of rationality in conflict resolution. Systems analysis applied to conflict provides a means for rational decisionmaking. (Author/RA)

In dealing with student unrest, school boards must keep the welfare of the majority of students in mind. (Author/RA)

This paper is an exploration of the concept of cognitive dissonance as it is reflected through the seemingly conflicting roles of counseling and testing. To anticipate the potential interplay between such roles creates some speculations not only about what dissonance exists but about what might be done to bring two apparently discrepant cognitions…