Describes Specialized Instructional Services developed by the library at the State University of New York College at Oswego to meet the needs of nontraditional adult students, students of color, and students with disabilities. Highlights include the cultural diversity of international students, cooperation with other campus offices, and future…

Seventy-seven principals serving grades 7-12 in Missouri schools were surveyed to determine the differences between how principals view school librarians and how school librarians view themselves. Similarities occurred in the perceptions about the importance of a library program and inadequate funding. Views diverged most noticeably in terms of…

Examines factors that have necessitated a review of traditional library organization structure and describes a study that examined the new subject-centered organizational structure of the University of Botswana Library. Positive and negative aspects of the new organization are discussed, and a study of subject librarians' time management is…

Discusses how to improve library reference service, especially the effective delivery of accurate answers, based on a program at Wichita State University (Kansas) that used concepts of quality from business and organizational management. Topics addressed include customers and customer service, and methods of reference service evaluation. (Contains…

Proposes a new transitional budget model to help make libraries adept at and comfortable with change during the transition to an increasingly electronic knowledge environment, emphasizing staff education and training, new service opportunities, user responsiveness, teamwork, fiscal empowerment, and more effective management systems. (Contains nine…

Describes major developments in book approval plans used by academic libraries for acquisition and for information dissemination and document distribution services based on approval-like concepts. Topics addressed include publishers; marketing; the impact of library automation; value-added services; the economic climate; the influence of…

Presents results of a membership survey of the Young Adult Library Services Association (YALSA). Highlights include the diversity of members; concern for access to information; interest in continuing education activities; and public relations needs. The survey instrument, with summary statistics, is appended. (LRW)

Reviews societal and general library trends and their effect on roles of library reference staff. Topics include demographic changes; economic trends; technological developments; shifting paradigms; contextual perceptions; technological competence; human dimensions, including the librarian's role as intermediary; and creativity and innovation.…

Explores the future of reference librarianship within the context of the enabling technologies that will chart library development in the 21st century. The article types libraries into categories of "traditional,""automated,""hybrid," and "digital." The typology delineates shifts in human/machine…

These five articles consider some of the ways in which librarians work to ameliorate the circumstances that affect poor people. Topics include promoting access to the humanities to encourage people to become involved politically; serving the rural poor; homeless people; and library service to prisoners. (LRW)

Describes a public library service that offers booktalks to middle school students in their classrooms and includes two sample booktalks. Discusses building good relationships with teachers and library media specialists; circulation statistics; ordering enough copies of books for the school and the public library; scheduling booktalks; teen…

Suggests that digital resources and telecommunications give librarians the best chance in decades to reexamine and achieve many of their fundamental goals. Discusses the goals of providing the right information in appropriate formats, keeping the intellectual record, providing personalized information services, and serving as educators, and cites…

The roles of both libraries and schools are changing in light of new technologies and public policies on lifelong learning. Cooperation in the provision of coordinated educational and public library services can help turn national policy into local practice, especially toward the goal of strengthening social cohesion. (SK)

Discussion of prison libraries provides an inside look at the correctional institution environment, prison security concerns, inmate patrons and library use, library collections and services, librarians and staff, the day-to-day operation of a prison library, and future possibilities and needs. (Author/LRW)

Suggests that in digital library services assessment, anthropology can provide the initial understanding, the intellectual basis, on which informed choices about sample population, survey design, or focus group selection can reasonably be made. Analyzes the National Gallery of the Spoken Word (NGSW). Includes brief descriptions of nine NGSW…