Describes the development, implementation, and evaluation of an innovative information service at the University of Arkansas that provides graduate students and faculty with improved access to information, comprehensive training by appropriate subject librarians, and subsidized document delivery. Presents student and faculty reaction to both a…

Explores the use, revision, and evaluation of a written, self-paced tour that precedes librarian-led instruction at the Indiana State University library. Presents student reactions to the tour and its accompanying exercises. Guidelines for administering the tour and a questionnaire on tour use are appended for readers to answer and submit to the…

Discusses academic library support for new courses and new educational programs based on experiences at the University of Illinois at Chicago health sciences library. Topics addressed include the challenge of regionalization; budget constraints; enhanced services in lieu of acquisitions; resource sharing; and faculty resistance. (Contains 12…

Examines how and why new roles are developing for paraprofessional copy catalogers in academic libraries, including new attitudes toward professional and nonprofessional work assignments, using staff resources differently to accomplish cataloging objectives, new cataloging practices and technologies, and workflow efficiency and productivity.…

Compares the costs and benefits of periodical ownership against online access of a full-text periodicals database in one academic library. A full-text database allows the library to offer more than twice as many journals as it does currently for a 15% increase in expenditures. Two tables show comparisons. (Author/AEF)

Reviews change strategies implemented by Harvard College Library (Massachusetts) in response to environmental changes and increased technological developments. The library increased productivity and innovation, and improved the work environment through staff and organizational development. (JMV)

Reviews library automation efforts in West Virginia. Topics include information equity and rural areas, library systems and resource sharing, statewide connectivity, a higher education telecomputing network that has expanded to include elementary and secondary school libraries, multitype library cooperation and staff training, and academic library…

Describes ILLiad (Interlibrary Loan Internet Accessible Database), software that examines the current state of interlibrary loan borrowing requests at Virginia Polytechnic Institute and State University. Topics include system requirements, user procedures, staff procedures, copyright clearance, OCLC, and future developments. (LRW)

Examines the information-seeking behavior of academics in South Africa, presenting a survey conducted at the University of Zululand. Presents results in 9 tables in terms of: rank and position; information resources used; how knowledge of existence of information sources is gained; generation of professional ideas; why academics seek information;…

Analyzes Web sites of ten large research libraries in order to establish a basic understanding of how some major libraries are currently providing virtual reference services. Discusses centralization; email reference guidelines; creating a service economy; expanding hours of service; virtual users' needs; and real-time virtual reference.…

Examines the impact of the transition of the Federal Depository Library Program from print collections to a mix of print and electronic materials. Considers library collections and services; discusses reference service within the context of Zipf's Law; and presents a case study of the University of Florida documents reference services. (Author/LRW)

Explains the public printing services available at computer terminals for patrons at the University of Guelph (Ontario) libraries. Highlights include configurations of the public workstations; client and server hardware and software; security features; cost projections; and printing charges. (LRW)

Explains a team approach to writing grants that was developed at the Southern University (Louisiana) library to meet their need for updated technology. Discusses the need for outside funding sources for academic libraries; team responsibilities; the library director's role; and the role of the Internet as a source of information. (Contains 2…

Discusses Internet-based electronic content management in digital libraries and considers the future of academic libraries. Topics include digital technologies; content management systems; standards; bandwidth; security and privacy concerns; legal matters, including copyrights and ownership; lifecycle; and multilingual access and interface. (LRW)

A survey of graduate students indicated that respondents have not retained information searching skills. Undergraduate research assignments are examined in order to identify what college students need to know. School library media programs should create opportunities for learners to go beyond the mechanics of searching and reporting to practice…