The newly-built library at Ireland's Galway-Mayo Institute of Technology (GMIT) is innovative in design, responds to environmental conditions and identifies the campus with its location. The library is part of the Learning Resource Centre recently constructed to meet the institute's objective for a new landmark frontage. This article presents the…

This study examines undergraduate students' research habits in a strictly electronic library environment at a large public university. Unlike most information commons, the campus' electronic library is not housed within a traditional library space and provides access to electronic research materials exclusively. This study finds that undergraduate…

The LibQUAL+[TM] survey was conducted to determine user satisfaction and expectations concerning library service quality. The results of the "22 items and a box" constituted a rich source of information for the University of Idaho (UI) Library's strategic planning process. Focusing on graduate students, this study used three…

How are academic libraries organizing themselves in order to engage in the content selection and digitization of local collections? Are libraries creating new positions or units, assigning responsibilities to existing departments, setting up cross-functional collaboration among existing departments, or using a combination of these strategies? Who…

This article examines LibQUAL+[TM]'s instrument, fundamental assumption, and research approach and proposes a functional/technical model of academic library effectiveness. This expanded view of library effectiveness complements LibQUAL+[TM], emphasizing it to be dependent upon users' experience of service delivery, as LibQUAL+[TM] recognizes.…

It is reasonable to assume the existence of a new "dynamic" that influences how to measure reference services in libraries and how we evaluate the reference librarians who provide those services. Traditional, face-to-face delivery of reference services is reported to be declining, and there is myriad evidence, albeit largely uncollated…

Libraries transform communities by providing well-organized information resources and services. Conversely, communities can also transform libraries if librarians appreciate the rich diversity of the communities' information needs, acting as bridges between communities as well as enabling and facilitating community-building. The roles of…

This article examines staff training from a different perspective, as a means of transmitting organizational culture to student employees through a closer communication between career and student part-time employees. Results of a qualitative survey suggest communication supports multigenerational relationships and administrators who invest in…

Determining the best methods of assessment for a library instruction program in a large research university can be a challenging task. Albert R. Mann Library at Cornell University Library has pilot-tested three methods of formative and summative assessment for its library instruction program--attitudinal, outcomes-based, and gap-measure--and…

Librarians and archivists face challenges when adapting traditional collection development practices to meet the unique characteristics of Web-published materials. Likewise, preservation activities for Web-published materials must be undertaken at the outset of collection development lest they be lost forever. Standards and best practices for…

Jacksonville State University's (JSU) Houston Cole (HCL) Library has always provided access to required course readings through a reserve circulation system. Prior to 2002, this services was "print based," requiring students to photocopy materials held physically at the reserve desk in the library. In 2002, the library integrated the…

The University of Florida is a large research institution with a freshman class of more than seven thousand students out of a total enrollment of about fifty thousand. Although a partnership with the University Writing Program has allowed the Libraries to reach almost four thousand students this past academic year, certain barriers still exist.…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

The University of Tennessee at Chattanooga (UTC) offers student workshops that range from Cool New Web Stuff (what is on the web that can help make research or just plain life easier) and How To Use Google Scholar. These workshops are brilliant fodder for podcasting. In fact, the initial idea for its podcast project came from a student plagiarism…

Eighteen scholarly papers and eighteen abstracts comprise the content of the 8th "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. Many of the…