Discussion of the use of Total Quality Management (TQM) in higher education and academic libraries focuses on the identification, collection, and use of reliable data. Methods for measuring quality, including benchmarking, are described; performance measures are considered; and benchmarking techniques are examined. (11 references) (MES)

Discusses the use of trained paraprofessionals, part-time professional catalogers, and contract cataloging to manage the increased needs for original cataloging as the pool of professional catalogers diminishes. A training program for paraprofessionals is suggested, using professionals as trainers and mentors. (10 references/notes) (EA)

The returning student, facing technological change with many demands on her time, needs all the help academic librarians can offer. Fundamental needs include effective bibliographic instruction, informational handouts, printed directions near electronic search tools, and an emotionally supportive environment. (EA)

Urges the design and implementation of strategies in academic libraries for the development of leadership potential. Discusses the components of organizations that lead to organizational maturity, and calls for library leaders with vision, skill, and commitment to nurture an organizational culture that emphasizes leadership development. (20…

Reviews research on impact assessment of libraries and considers potentially useful methodologies for measuring the impact of university libraries, i.e., how library use affects students' academic performance. Topics discussed include categories of library use, purposes of library use, and indicators of library impact. The user panel methodology…

Describes a project that was designed to study the effectiveness and efficiency of editing procedures within an online bibliographic system at a large research university library. A comprehensive statistical overview of editing commands available is presented, frequency of their use is studied, and questions for further research are suggested.…

Reports results of a bibliometric analysis of referencing patterns within journal articles published in "College and Research Libraries" (C&RL) and the "Journal of Academic Librarianship" (JAL) from 1984 through 1986. Comparisons are made between scholarliness, commonality of research bases, and relative contributions; and…

Periodicals librarians in libraries supporting smaller public colleges and universities were surveyed on issues concerning their serials collections. Findings indicate cost increases are a problem, but most respondents believe their collections are meeting institutional demands. Questions remain, however, about the influence of rising periodical…

Reports results of a 1990 survey of 33 British university libraries regarding current funding patterns. Following a discussion of recent political and funding trends in higher education and major issues facing university libraries, data are provided on student enrollment, number of academic staff, payroll and nonpayroll budgets, and acquisitions…

Discusses the decision by Library of Congress (LC) to include preliminary cataloging records for monographs as part of its tape distribution service. The records' impact on work flow in a research library's cataloging department that uses OCLC is described, and a survey of OCLC/ARL (Association of Research Libraries) members is discussed. (eight…

Describes results of a study of transaction logs from three university libraries' online catalogs that analyzed subject queries to determine the extent to which they matched subject headings in the Library of Congress Subject Headings (LCSH). Computer and manual analyses are described, and user satisfaction with LCSH matches is considered. (14…

Rampant inflation in serials' pricing is forcing many academic libraries to initiate serials cancellation projects. If libraries plan carefully and involve faculty throughout the process, serials can be canceled without excessive damage to the collection or to the library's relationship with the rest of the college. (six references) (LAE)

The Research Library Group's (RLG) 1985 Conoco Study was designed to measure the possibilities for resource sharing among members. Study of German literature and geology collections showed possibilities for considerable sharing; however, in practice, library acquisitions are based on local needs, and no organized cooperative collection development…

Describes the procedures followed in inventorying, cataloging, and barcoding government documents records from Government Printing Office (GPO) tapes as part of an integrated online system with Bryn Mawr, Haverford, and Swarthmore College libraries. The use of a vendor to help with retrospective cataloging is also described. (nine references) (LRW)

Discussion of academic library instruction programs for high school students focuses on a model based on cooperation between classroom teachers and librarians from the high school and the university. A library instruction program at the University of Richmond for an eleventh grade honors English class is described. (LRW)