In this article, we focus on how neoliberal performance metrics impact on non-traditional students at a modern university in England. We argue that the introduction of 'quality assurance' measures, (such as the National Student Survey and the Teaching Excellence Framework) are driven by an ideology which purports to have student's best interests…

The country case studies are part of the empirical data collected for the "Promoting the Relevance of Higher Education" project. Before presenting the case studies, this introductory chapter describes how the 8 case studies were selected, the case study methodology, and provides an overview of the interviewed organisations and experts.…

This handbook, first published in 2014, aims at helping policy makers and social partners understand some of the ways in which learning in the workplace can be encouraged and how its quality can be improved. It is also intended to help them understand some of the ways that such learning can be organised in a structured manner so that it benefits…

This article reports the results of a nationwide questionnaire survey of 1,104 Japanese higher education institutions conducted in late 2015 and early 2016. Its goal was to investigate the current status and issues related to the utilization and disclosure of educational information. A total of 248 institutions responded to the survey. Based on…

The purpose of this study was to analyze the factors of key success indicators in curriculum quality assurance operation for bachelor's degree in Physical Education. The 576 subjects were selected using cluster sampling from curriculum lecturers, staffs, and lecturers at the Academy of Physical Education Curriculum. The instrument was a related…

This article recovers a 1972 essay from James Moffett entitled "Who Counts?" that the National Council of Teachers of English commissioned at the onset of US standards and accountability reforms. The essay historicises NCTE's positions on teacher accountability by comparing its recent positions on teacher evaluation and the Common Core…

The growth of distance education has necessitated strong evidence of quality for institutions of higher education, and numerous standards and principles of quality have been developed, such as Quality Matters™ (Quality Matters). These systems are often considered only at the course level to guide design and improve student outcomes, but they can…

Purpose: Different aspects of the globalisation of Chinese basic education have been examined in recent studies. This paper aims to contribute to this research base by examining the relationship between global quality assurance and evaluation (QAEVAL) trends and reforms in the Chinese basic education system. Design/methodology/approach: Relevant…

The What Works Clearinghouse (WWC) systematic review process is the basis of many of its products, enabling the WWC to use consistent, objective, and transparent standards and procedures in its reviews, while also ensuring comprehensive coverage of the relevant literature. The WWC systematic review process consists of five steps: (1) Developing…

Academic work-based learning (WBL) has an over a century-long history in Nigeria. The current WBL programs are the Students' Industrial Work Experience Scheme (SIWES) and the Graduate Internship (GI). They are sponsored by the federal government with the aim to improve employment outcomes. However, there is still a gross mismatch between the…

Higher education quality assurance systems develop within a complex political environment where national level goals and priorities interact with European and global developments. Furthermore, quality assurance is influenced by broader processes in the public sector that set expectations with respect to accountability, legitimacy and regulatory…

The term accountability means different things to different people in different organizations. In the educational setting, the term is seen as liability to one's accomplishment in the educational system. The ever increasing needs of the universities and the dwindling resources available to them have forced university management and other…

Higher educational institutions are increasingly placing greater emphasis on meeting students' expectations and needs as student perceptions of higher educational facilities and services are becoming more important. To investigate students' satisfaction of service quality at the Takoradi Polytechnic, a study was conducted using the SERVQUAL…

External scrutiny of higher education courses is evident globally, but the use of an external examiner from another institution for the purposes of quality assurance has been a distinguishing feature of UK higher education since the 1830s. However, the changing higher education context has led to mounting criticism of the system and the…

This article provides results from a study of the hidden processes of consensus formation that precede and make possible official judgments and decisions of the Swedish Schools Inspectorate (SI). The research question for the study was: How is knowledge negotiated on the back stage of school inspection and presented on the front stage? The article…