Total Quality Management methods can build on conventional performance indicators to enhance their usefulness in monitoring and improving quality and effectiveness in higher education institutions. Experience with these methods at colleges and universities, particularly in several academic and administrative areas at Pennsylvania State University,…

Total Quality Management for camps involves establishing ongoing assessment of campers' and parents' needs, marketing the capabilities of the organization, applying input of key staff members, and constantly making program improvements. This approach calls for discretionary decision making at all levels, and empowers staff to enter into the…

Examines simulation in entrepreneurial research, reviews cognitive structures and theories, and presents a computerized simulation of strategic decision-making in situational stereotype conditions for entrepreneurial companies. The study suggests repeated exposure to a pattern recognition issue in entrepreneurship may lead to a broader…

The Government Accounting Standards Board notion of service efforts and accomplishments reporting is one step in a process of managing for results that includes strategic planning, development and use of performance measures of managing ongoing programs, and outputs to budgetary appropriation. Reports a trial application to one school district.…

Current issues that are important for the future of information resources management in higher education are presented. They include: integrating planning for information resources within institution-wide strategic planning; reengineering fundamental services; change management; distributed computing support; networking; the changing communication…

Describes how general systems theory was used to develop a system for infusing computer technology into teacher education at the University of Houston-Clear Lake (TX). Topics include strategic alignment; curriculum development; distance learning programs using the Internet; assessment of preservice and inservice teacher performance; and an…

Gifted elementary students at the Center for Gifted Education in Columbia, Missouri, participated in a seminar designed to teach them the fundamentals of chess and other strategy board games. Students learned that beginning chess is accessible to everyone, learned problem solving and concentration, and created their own strategy board games. (JDD)

Describes a small K-6 staff's restructuring plans for its predominantly Navajo student body. The case study, concerned with planning for nongraded classes, represents a lesson in how not to plan. Although some positive curricular changes have occurred, administrative leadership was perceived as ineffective, and staff neglected to plan for cultural…

Foresight analysis is proposed as an alternative to strategic planning in the scientific community, and its use by individual funding agencies to develop research resource allocation strategies for specific scientific fields is explored through an analysis in the field of cardiovascular research. Methodology is explained, and preliminary results…

Describes technological and societal changes affecting libraries and advocates for transformational leadership. Strategic planning, creativity, innovation by substitution, intrapreneurs, gender differences, changing metaphors, risk taking, and communication are discussed; and the difference between managers and leaders is explained. (Contains…

Discusses student support systems in distance education based on experiences at the Open University (United Kingdom). Topics addressed include distance education versus traditional education; changes in the learning process; management theory; student support as a service industry; course production; resource allocation; and decision-making…

Deliberately designing-in alternative, commercial, and future uses for new educational facilities has been utilized in a number of different projects in South Australia. Describes four facilities including drawings of the Port Adelaide College of Technical and Further Education. (MLF)

Rates the importance of planning topics, as identified by technology personnel at Texas community colleges, related to the information superhighway (ISH). Finds, through a Delphi study, that significant issues that should be considered in strategic technology planning include training, cost, planning, security/legal, uses and innovations,…

Describes the evolution of managed care and reviews basic biomedical ethics and ethical decision-making models. Examines specific ethical issues and offers suggestions for practice, research, and education and training. Concludes with a research agenda, a review of projected general trends in health care delivery, and a discussion of counseling…

Describes strategies being developed at the University of Strathclyde in response to the Dearing Report of a learning society in which communication and information technology is central to students' learning. Topics include the future of higher education; staff development; student development; infrastructure development; and barriers to the…