This paper outlines the arrangements for assessing school leavers under Sections 5 and 6 of Great Britain's Disabled Persons Act, summarizes the results of research in Avon (England) following the lives of 50 people with severe learning difficulties just before and after they left school. Presents a model for individual and strategic planning to…

An economic model for evaluating the cost performance of academic and administrative programs in higher education is described. Examples from its application at Indiana University-Purdue University Indianapolis are used to illustrate how the model has been used to control costs and reengineer processes. (Author/MSE)

Academic libraries should focus on their users as customers and develop programs to meet expectations. Discusses gaps between expectations and management's perception of expectations and suggests strategies for enhancing satisfaction, communication, and management. (AEF)

The Delphi method, a group decision-making technique, is detailed, including its uses, underlying assumptions, strengths and limitations, potential benefits to qualitative higher education research, and key considerations in its use. Use of the method is illustrated in a recent national study to develop a set of management audit assessment…

Discusses the importance of environmental scanning in the planning efforts of rural community colleges. Reviews basic techniques and terminology and suggests sources of data. Argues that environmental scanning allows rural colleges to inexpensively forecast change, identify implications for the organization, and plan preferred responses to shape…

In response to the changing information environment within African educational institutions, this article studies the need for strategic planning in the Department of Library and Information Studies at the University of Botswana. Highlights include an assessment of the department's past, current, and future strategic plans, and outlines…

Sound educational planning is essential in an era faced with declining resources, increasing accountability demands, and reluctance to fund higher taxation requests. Planners are seriously challenged by shift from an industrial to a paperless, technological society. This article compares long-range and strategic planning approaches, describes…

To succeed at strategic planning, principals must involve important stakeholders and be able to identify and monitor crucial information. Identifying critical success factors involves reviewing the existing beliefs statement and the internal scanning data (test scores and climate surveys) and external scanning data (laws and policies, public…

Discusses the experiences of one school district in Kansas City (Missouri) in gaining community support and involvement in planning for increased student enrollment while providing the best facilities for education in the most efficient way. Discussions also include the planners' experiences in getting approval for building funds. (GR)

To coordinate an academic-library marketing effort effectively, a comprehensive plan is essential. A traditional marketing plan consists of four activities: determining what to promote, defining target audiences, choosing type of outreach, and evaluating program. Suggestions for promotional activities, forms of publicity, and examples from the…

Discusses challenges to recordkeeping in a networked environment and describes emerging models. Suggests these principles that inform recordkeeping policies for National Information Infrastructure (NII) applications: move recordkeeping issues onto the agendas for planning and system design; understand recordkeeping requirements before systems are…

Outlines initiatives for government agencies to help mitigate risks of the year-2000 computer problem. Highlights include courts; criminal justice systems; electric power generation and distribution systems; emergency response systems; environmental agencies; financial institutions; insurance industry; petrochemical refineries and oil/gas-line…

In the literature, discussions of staff development (as a top-down decision-making model) have shifted to teacher-centered professional growth. Components include teachers as learners, reflective decisionmakers, collaborators, and accountability experts. Creating a culture of learning and involving teachers in strategic decision making are…

Three undergraduate courses--marketing, strategy, and management information systems--were brought together using a metalanguage of learning common to each domain. The intent was to encourage students to appreciate complexity, take responsibility for learning, work in teams, and communicate effectively. (SK)

Discusses the strategic importance of institutional research in open universities in order to stay competitive with other more traditional universities. Suggests that a wide range of staff should be encouraged to conduct research based on reflective practice and emphasizes the need to conform to appropriate methodological and ethical standards.…