Discusses need for appropriate knowledge base, support from colleagues, a timeline, and an environment of trust and respect to successfully complete a center accreditation effort. Identifies eight strategies for persevering and nine benefits of the process. Offers seven pieces of practical advice. (DLH)

Presents a comprehensive review of B2B (business-to- business) international Internet marketing and identifies 21 critical success factors in five categories: marketing strategy, including management support, strategic goals, and collaboration; Web site factors, including Web site design; global factors, including multilanguage sites and cultural…

After the first year, new superintendents should take care to avoid the "sophomore jinx" by communicating effectively with the board president every week and with board members before meetings. Public engagement is also an integral part of a superintendent's job. (MLF)

Suggests four methods for implementing a successful library planning process, based on experiences at the Anaheim (California) Public Library. Highlights include maximizing the level of public input; engaging staff at all levels in all stages of the process; assessing all input critically; and proper use in decision making. (Author/LRW)

Interviews in 17 Australian vocational education and training enterprises found they engaged in 3 models of research intended to shape organizational development: informal, network based; instrumental strategic planning; and internally motivated capacity building. The capacity building model appeared to have the most utility in transforming…

Examines the Department of Communications at John Carroll University from 1984 to 1999 when the university undergraduate enrollment increased 40% while department graduates increased 67%, faculty increased 120%, course offerings and programs increased 100%, and the department moved into a new building with upgraded facilities. Presents seven…

Discusses the importance of organizational planning and outlines steps in successful planning: getting started, selecting the committee, deciding the group's goal, plan elements, gathering data, and the finished plan. Emphasizes the importance of people to the planning process--the group should include a mix of talents, ages, and constituencies,…

An American Camping Association project identified trends, issues, and recommendations for addressing the issues that may confront nonprofit camping programs in the next 10-15 years. Results are organized into three categories: mission, strategic management, and critical issues. A sidebar summarizes relevant trends related to funding, management,…

Examines the concept of human capital, including how it is linked to strategic analysis and how it relates to four alternative models for return-on-investment (ROI). Discusses how to choose the best model for ROI justification of training or other human performance technology (HPT) interventions. (AEF)

Reviews a collaborative process established at the University of Calgary in the earliest stages of strategic planning and maintained throughout undergraduate curriculum redesign and implementation. Offers some lessons learned by the change agents operating within a reluctant environment, including: start with serious self-reflection, understand…

Discussion of the balanced scorecard (BSC) as a performance management tool focuses on common mistakes and problems with implementing it. Topics include the need for intraorganizational communication and collaboration; strategic thinking; organizational goals; purposes of measurements; individual accountability; and setting priorities. (LRW)

Computer-based economic modeling was used to enable a school of allied health to define outcomes, identify associated costs, develop cost and revenue models, and create a financial planning system. As a strategic planning tool, it assisted realistic budgeting and improved efficiency and effectiveness. (Contains 18 references.) (SK)

Describes Provant's effort to develop greater synergy and productivity among its operating companies through a comprehensive strategy of knowledge management that supports organizational goals and objectives. Areas addressed include objectives and challenges; requirements gathering; research on tools and technology; demos of tools; and lessons…

Research findings indicate that many students fail to benefit from academic support services and courses. The paper discusses reasons why some students resist changing their academic behaviors and links the reasons to learning and motivation variables. The explanations for failure to change include: (1) students believe they can't change; (2)…

A traditional preoccupation with the immediate and short term on the part of school leaders has recently given way to recognition of the need for, and importance of, strategic leadership. However, this article expresses a number of concerns about recent thinking on strategic leadership, in particular, the view that vision and school improvement…