The United States Government relies on information technology to provide services to its citizens, spending more than $600 billion on its products and services in the last decade. Given the current fiscal climate, the Executive Branch of the United States Government has a renewed focus on information technology (IT) innovation, requiring federal…

Persistent disparities in doctoral degree completion have led many institutions to hire graduate diversity officers (GDOs) to increase the presence of underrepresented minorities in graduate programs. This qualitative study of 14 GDOs considers how the dimensions of campus racial climate (CRC) influence the ability of GDOs to carry out this work.…

This article examines the recent expansion of the federal role into teacher workforce policy, primarily as embodied by the Race to the Top Fund of the American Recovery and Reinvestment Act. Such recent federal teacher workforce policy reflects an important expansion of the federal role into a policy domain that deserves more attention. The…

In the year 2007 in Scotland, in common with countries elsewhere in the world, the difficulty of recruiting high-calibre school leaders was becoming an increasing concern. The recruitment and retention study, commissioned by the Scottish Government and undertaken by three universities (Cambridge, Edinburgh and Glasgow), was charged with exploring…

As Canadian universities seek to attract more international students, there is a need to recognize and respond to the diversity within this group and to question the binary categories of domestic students and international students. Relying primarily on 116 qualitative interviews with international undergraduates at the University of British…

This article examines national employment and program trends in the nursing profession, the nursing shortage in Iowa, and state policy and community college responses in Iowa. During the seven-year period 2001-2008, two Iowa governors convened special task forces to study the nursing shortage and to make recommendations. The policy responses dealt…

Hiring and evaluating a president is crucial to a college's--and a board's--success. Effective leadership is a much prized commodity, and the leadership challenges for presidents of colleges and universities have many dimensions. Finding and supporting effective leadership is one of the foremost responsibilities of governing boards. In this…

A report from a high-powered education task force called last week for states and school districts to overhaul how they recruit, prepare, evaluate, and compensate teachers. Released by Strategic Management of Human Capital, the series of 20 policy recommendations for state and district policymakers is aimed primarily at improving the teaching…

Global education has become a big business, as evidenced in the exhibit hall at the annual conference of Nafsa: Association of International Educators, where hundreds of vendors pitch a wide range of products and services. The world has become a kind of global classroom, with greater numbers of students flowing across borders each year. The number…

The research literature on the principal shortage is inconsistent regarding the actual scope of the shortage and a clear articulation of factors contributing to the successful recruitment and retention of today's school leaders. Often, critical data related to the principal shortage are ignored, including the number of younger principals…

Higher education institutions are becoming increasingly businesslike, a shift that is transforming student loyalty into an important strategic theme for universities and colleges. This paper reports a "cross-over" study that uses well-known theories from service marketing in a new context, that of educational services addressing customer…

This interview took place in several meetings over a period of two weeks in late spring, 2008. Carl Ehmann had spent the past five months working with multiple California community college districts to resolve numerous, and multilevel, shortages in senior leadership positions. Robert A. Frost and Ehmann had come into contact through Frost's…

Time and temporality have received little attention in the consumerism, marketing or, until recently, higher education literature. This paper attempts to compare the notions of timing implicit in education as "paideia" (transitional personal growth) with that implicit in consumerism and the marketing practices which foster it. This…

The purpose of this study was to identify the current practices and future plans for using technology in admission practices at four-year colleges and universities. This study collected data through an online survey. The survey was largely quantitative but also included several qualitative questions, and focused on 12 broad categories of…

Over the past several years, Hong Kong has made a determined effort to raise its profile by positioning its universities to compete globally for students, scholars, and research projects. In the process, it is refashioning its higher-education system from the British three-year model into a four-year system aligned with those of the United States…