Suggests a methodology, enterprise process engineering, for rethinking business processes and applying them to higher education, either across the institution or at the department level. Nine steps for ensuring a successful effort are presented, followed by a discussion of critical success factors and the benefits of this method. (Author/MSE)

Human-resource-development needs that arise from different business strategies will depend on the purpose and structure of the strategies. A strategic approach to training and development necessitates increased theoretical rigor, more rigorous evaluation of effectiveness, and determination of responsibility for training. (Author/SK)

Discusses the evolution of counseling psychology's theoretical models and their subsequent treatment by "The Counseling Psychologist" (TCP) in its early years through 1984. After outlining the founding of the journal, the author traces the history of the TCP and its relationship to the historical periods of the profession's development.…

Describes efforts by Georgetown College (Kentucky) to increase enrollment by 25% over five years through the use of financial aid leveraging, a package of strategies that maximize the impact of financial aid. The program has resulted in increased average admission test scores of entering students, a 35% increase in first-year enrollment, and…

Asserts that universities, as providers of management education, have an opportunity and critical responsibility to adopt the practices of learning organizations. Suggests strategies for developing learning organizations in British universities. (SK)

Leadership involves more than analyzing data and making decisions. Even the most strategically made plans can be circumvented by people or unanticipated events. Scenario planning allows administrators to weave various components (driving forces, predetermined elements, and critical uncertainties) into plausible stories of what futures can unfold.…

Discusses how new technologies and an emerging international preference for "original" American or British business qualifications threatens Australian programs. Concludes that programs should develop a specialized "antipodean" or uniquely Australian business education, allowing differentiation of Australian business programs…

Efforts to achieve ethical performance within organizations should include strategic processes, structural considerations, and the behavioral systems of organizations. Outlines some of the mechanisms that may be employed by organizations to achieve higher levels of ethical performance. (27 references) (MLF)

The president of the Council for Exceptional Children notes the launching of a diversity initiative within the organization's strategic plan and throughout the organization's various components. The need for understanding and valuing diversity within a unity of mission is stressed. (DB)

Information technology comprises the systems and tools that support and enhance the teaching, learning, and research processes of educational organizations. Outlines the variables to be considered when improving or updating information technology, including staff, infrastructure, hardware, software, improvement of services, and positioning for…

Presents a biography of John Seely Brown, chief scientist of Xerox Corporation and the director of its Palo Alto Research Center (PARC). Interests include formation of corporate strategy; corporate research, including organizational learning, ethnographies of the workplace, and complex adaptive systems; and human learning and the management of…

Of the 14 organizational values ranked by a majority of 146 New Mexico Cooperative Extension educators as extremely valued, 9 were extremely evident in organizational policies and procedures. A values audit such as this forms an important initial step in strategic planning. (SK)

A university career center's conference brought together community, university staff, administrators, faculty, and students to identify future directions for career development services and leverage resources to support a shared vision. Critical needs identified include strengthening of internal links, outreach to new audiences, experiential…

Presents collaborative strategic planning as a useful method for establishing reciprocal relationships between universities and their communities and for bringing about lasting community change. Outlines typical planning models and further discusses the process of collaborative planning including purposes, methods and techniques, and guidelines.…

Discusses the return-on-investment (ROI) process for determining the effectiveness of a training initiative in light of the organization's strategic plan for performance improvement. Describes data collection barriers and uses hypothetical deductive reasoning to overcome barriers and evaluate the effectiveness of an organization's training…